Who we are
Suggested text: Our website address is: https://trailblazerfirearminstruction.com.
At Trailblazer Firearm Instruction (dba Wildheart Tactical), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website or services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and payment details when you register for classes, events, or services.
- Payment Information: Payment details (e.g., credit/debit card information) are processed securely by third-party providers. We do not store your payment information on our servers.
- Media: If you upload photos or videos to our website, they may be publicly viewable and include metadata such as location data (EXIF GPS).
- Embedded Content from Other Websites: Pages on our website may include embedded content (e.g., videos, images, or articles) from other websites. Embedded content behaves the same as if you visited the external site directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.
- Technical Information: IP address, browser type, device information, and website usage statistics collected via analytics tools.
2. How We Use Your Information
We use your data for the following purposes:
- To process registrations, payments, and event participation.
- To communicate updates, reminders, and promotional materials.
- To improve our website, services, and user experience.
- To ensure compliance with legal obligations and the safety of participants.
3. Who We Share Your Data With
We share your data only when necessary:
- Payment Processors: Your payment information is securely processed through third-party providers (e.g., Stripe, PayPal).
- Service Providers: With trusted partners who assist with website hosting, email delivery, analytics, and administrative services.
- Embedded Content Providers: When interacting with embedded content from third-party websites, those providers may collect your data.
- Legal Requirements: To comply with laws, regulations, or legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
4. How Long We Store Your Data
We retain your data for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. For example:
- Payment records are retained for tax and accounting purposes.
- Contact information is retained until you request its deletion or opt out of communications.
- Uploaded media is stored indefinitely unless removed by you.
5. Your Rights Over Your Data
Depending on your location, you may have the following rights:
- Access and Portability: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request the deletion of your data, except where it must be retained for legal or administrative reasons.
- Objection: Object to the use of your data for marketing or other purposes.
- Restriction: Request limited processing of your data under specific circumstances.
To exercise these rights, please contact us at [Your Email Address].
6. Where Your Data Is Sent
Your data may be transferred to and processed in countries outside of your own, where privacy laws may differ. We ensure that adequate safeguards are in place to protect your information in compliance with applicable regulations.
7. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links and Embedded Content
Our website may contain links to third-party sites or embedded content (e.g., videos from YouTube or social media posts). We are not responsible for the privacy practices of these external sites. Interacting with embedded content is subject to the third party’s privacy policies.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: virginia@trailblazerfirearminstruction.com
Phone: 540-205-8855
Terms of Service
Welcome to Trailblazer Firearm Instruction, LLC, doing business as Wildheart Tactical (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our website or enrolling in our classes or competitions, you agree to comply with these Terms.
If you do not agree to these Terms, please do not use our website or services.
1. Services Offered
We provide firearms training, competitions, and match registration services. All services are subject to availability and adherence to applicable laws.
2. Fees and Payments
- Fees for classes and match registrations must be paid in full at the time of booking. Payments are securely processed through our website.
- You are responsible for ensuring that your payment information is accurate.
- Refunds: Refunds are governed by our separate Refund Policy. Please refer to that document for details.
3. User Conduct
By using our services, you agree:
- To conduct yourself respectfully and professionally, both online and in person.
- Not to harass, threaten, or endanger other participants, staff, or visitors.
- To comply with all applicable local, state, and federal laws, including those related to firearms.
We reserve the right to deny service or remove participants from events if they violate this section.
4. Assumption of Risk and Limitation of Liability
- Firearms training and competitions involve inherent risks. By participating in our events, you acknowledge these risks and agree to take full responsibility for your safety and actions.
- We are not liable for any injury, loss, or damage resulting from your participation, except in cases of gross negligence or willful misconduct on our part.
5. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Trailblazer Firearm Instruction, LLC, unless otherwise stated. You may not copy, distribute, or reproduce this content without our written permission.
6. Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia or the state where specific events are held.
7. Changes to Services and Terms
We reserve the right to modify or discontinue our services, website, or these Terms at any time without prior notice.
8. Termination of Service
We may suspend or terminate your access to our website or events if you violate these Terms or engage in behavior that compromises the safety or integrity of our services.
9. Dispute Resolution
In the event of a dispute, the laws of Virginia or the state where the event occurred will apply. Disputes will be resolved in the appropriate court within those jurisdictions.
10. Contact Us
If you have any questions or concerns about these Terms, please contact us:
Email: virginia@trailblazerfirearminstruction.com
Phone: 540-205-8855
Refund Policy
Trailblazer Firearm Instruction, LLC (dba Wildheart Tactical) is committed to providing a fair and transparent refund process for our services. Please review this policy carefully before making a purchase or registering for an event.
1. Training Classes
- Refunds for training classes are available up until two days before the scheduled class.
- To request a refund, you must contact us via email or phone with proof of purchase.
- Refunds will not be issued for cancellations made on the day before, the day of the class or for no-shows.
2. Competitions and Matches
- Registration fees for competitions and matches are non-refundable unless the event is canceled by Wildheart Tactical.
- If you are unable to attend a competition or match, we may allow you to transfer your registration to another participant or event, subject to availability and approval.
3. Payment Disputes
- If you believe a payment was processed in error, please contact us within 7 days of the transaction to resolve the issue.
4. How Refunds Are Issued
- Approved refunds will be issued to the original payment method used during checkout.
- Please allow 5-10 business days for the refund to appear in your account, depending on your financial institution.
5. Event Cancellations by Wildheart Tactical
- In the rare event that we cancel a class, competition, or match, you will receive a full refund or the option to transfer your registration to a future event.
6. Non-Refundable Items
The following items and services are non-refundable:
- Administrative fees or processing fees associated with payments.
- Merchandise purchased on the website or at events.
7. Contact Us
If you have questions about this Refund Policy or need assistance with a refund request, please contact us:
Email: virginia@trailblazerfirearminstruction.com
Phone: 540-205-8855
